We sadly cannot offer Refunds or accept Returns on any purchases for hygiene and safety reasons, please choose products/shades carefully when ordering. If you have any questions please do not hesitate to contact us first on 0508BEAUTY before ordering
If we have mistakenly sent you an incorrect product or missed something from your order please Contact Us . Products must still be in their brand new packaging, in an un-used, un-opened condition before we can give a refund or swap product over.
If you experience a problem with your order, including faulty merchandise please get in contact with us within 5 working days from receipt of your order. We will meet cover the postage costs both ways. We will meet all our obligations under the Consumer Guarantees Act.
Please note we do not store credit card details. In fact, credit card details are not entered on our website. Once you click confirm, you are transferred to Paypal.com's secure payment gateway to enter your credit card details. Paypal is the world's most trusted online payment system. However, to provide you with a refund we will have to process this manually from our end, once we have been in contact with you.