UBU Drama Queen Eye Defining Brush
$4.90 TRACKED OVERNIGHT
For all orders under $50 across the country
ONE FREIGHT CHARGE
for your entire order
FREE OVERNIGHT DELIVERY *
for non Shiseido orders over $60 across the country (Put in code SHUT)
for Shiseido orders over $100 across the country (Automatic)
DELIVERY THROUGH COVID-19
Due to our ability to distribute hand sanitiser to the essential services
Ship Same Day
for orders before 3pm
OVERSIZED / BULK ITEMS
Please enquire for freight costs
It's always best to order over $60 if you can,
so you receive Free Shipping.
Free pick-ups area available from our store
5/227 Blenheim Rd, Riccarton, Christchurch (Excluding lockdown period due to Covid-19)
We can do special deals for large volumes of product. Prices will be worked out on a case by case basis and so will the accompanying freight costs. Please enquire on 027 2230773
All stock is located at our Christchurch store and warehouse. We always ship out your order within 24 hours of receiving your payment (except weekends and public holidays).
How do I track my order?
After we send your order, we email you a notification saying your order has been dispatched. We use Courier Post
We use an overnight delivery service. Most orders arrive within 1-4 working days. If you have not received our tracking email please first check your junk mail folder. also, please note orders may take longer over Covid-19
Be sure that you are checking the same email address that you made the order with. If you still haven't received the tracking email, please contact us on 0272230773 or email email@example.com
All orders receive a tracking number by email, so you can track your order on their way to you. Orders that are placed before 3.00pm get shipped out same day (except weekends and public holidays, in which case the product will be shipped out on the next business day).
Please allow 1-4 working days for national delivery. We cannot always guarantee this as it depends on your local courier driver. We will send you an email notifying you when your order has been shipped and provide your tracking number.
We are happy to ship internationally. Please discuss this directly with Jo on 0272230773. We can do further discounts on bulk.
We sadly cannot offer Refunds or accept Returns on any purchases for hygiene and safety reasons, please choose products/shades carefully when ordering. If you have any questions please do not hesitate to contact us first on 027 2230773 before ordering
If we have mistakenly sent you an incorrect product or missed something from your order please Contact Us . Products must still be in their brand new packaging, in an un-used, un-opened condition before we can give a refund or swap product over.
If you experience a problem with your order, including faulty merchandise please get in contact with us within 5 working days from receipt of your order. We will meet cover the postage costs both ways. We will meet all our obligations under the Consumer Guarantees Act.
In the rare situation where we decide to give a refund prior to the product being sent there will be a 10% processing fee to cover our bank charges and process and packaging costs.
Please note we do not store credit card details. In fact, credit card details are not entered on our website. Once you click confirm, you are transferred to Payment Express's secure payment gateway to enter your credit card details. Payment Express is NZ's most trusted online payment system. However, to provide you with a refund we will have to process this manually from our end, once we have been in contact with you.
Please note- this website is an offer to purchase only. We reserve the right to refund your money immediately if we do not have your product, or if there has been a mistake in the listing. We apologise for any inconvenience this may cause you.